Refund Policy

1. Consumer Right to Cancel

If you are a consumer, you have the right to cancel your order and return the product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the transaction.

To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform us of your decision. Please contact us at hello@happitap.org. You may also use a model cancellation form or make any other clear, unambiguous statement.

Please note that in respect of subscription services, your right to cancel is only present following the initial subscription and not upon each automatic renewal.

2. Effect of Cancellation

If you cancel your order as permitted above, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel.

We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

3. Exception to the Right to Cancel

Your right as a consumer to cancel your order does not apply to the supply of digital content that you have started to download, stream or otherwise acquire and to products which you have had the benefit of.

4. Refund Policy

Refunds are provided at the sole discretion of Happitap and on a case-by-case basis and may be refused. We will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour.

This does not affect your rights as a consumer in relation to products which are not as described, faulty or not fit for purpose.

5. How to Request a Refund

To request a refund or cancel your order, please contact us at hello@happitap.org with the following information:

• Your account email address
• Order or transaction ID
• Reason for refund request

6. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• You will lose access to paid features at the end of your billing period
• Your data will be retained for 90 days in accordance with our Privacy Policy

7. Subscriptions

If you downgrade from a paid plan to a lower-tier plan or free plan, the change will take effect at the end of your current billing period.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

9. Contact Information

If you have questions about this Refund Policy or need to request a refund, please contact us: